Effective Date: April 4, 2022
Empowering our customers is one of Flyddy's core values. We want to inform you through this Privacy Statement ("Privacy Statement") how Flyddy Inc. and its affiliates, directors, officers, employees, and authorized representatives (collectively "Flyddy") collect, use, disclose, and process information we collect when you use or access our online websites, products, services, or applications (collectively "Flyddy Services").
By using Flyddy's website, Flyddy Services, or interacting with us, you signify your agreement to this Privacy Statement. Please read the following carefully to understand how we collect, use, and protect your personal information. This Privacy Statement also outlines your choices regarding the use, access, and alteration of your personal information.
Changes to This Statement
We may modify this Privacy Statement from time to time. If changes are made, we will notify you by modifying the "Last Updated" date at the top of this Privacy Statement. If we make any significant changes to this Privacy Statement, we will try to notify you by email or by posting a notice on our homepage before the changes become effective. We encourage you to review our Privacy Statement whenever you use the Flyddy Services to stay informed about the ways in which you can protect your privacy.
Your Consent
When we collect information about you other than through our website, we will first obtain your consent if required by law. However, by using the Flyddy website with this Statement attached, it is considered that you agree that the collection, use, and disclosure of personal information submitted to us or through the aforementioned website is governed by this policy. If you do not agree to be bound by this Statement, you must deactivate your account and cease using the Flyddy Services.
Information Collected
Flyddy collects information about you from various sources and in various ways. You may choose to submit information to us on our website, through the use of our products, services, or applications, or in connection with sales or promotions, or through actual or potential business relationships with us. We also obtain information about you from companies that use our products or services, publicly available information systems, consumer reporting agencies, and business information services. The types of information we may collect include: - Registration Information: We collect the necessary information to create an account profile for you that includes your name, email address, phone number, and company name. (CCPA Category: 1798.140(o)(1)(A).) - Log Information: When you access and use the Flyddy Services, we will save your relevant information. This may include: the IP address of the web page you visited before navigating to Flyddy, timestamps, browser information, internet service provider "ISP," and URL. (CCPA Category: 1798.140(o)(1)(F).) - Usage Information: We monitor user activity related to the Flyddy Services and may collect information related to the applications and features you use, the websites you visit, and the type and amount of Flyddy Services you use. (CCPA Category: 1798.140(o)(1)(F).) - **Crash or Error Information: If the Flyddy Services crash or return an error, we use first-party or third-party services to collect data to determine the cause of the error. The collected crash or error information may include: device internet protocol (IP) address, device name, operating system version, application configuration, time and date, and other statistical information. (CCPA Category: 1798.140(o)(1)(F).) - Freight Information: With the information we store, we can provide logistics services through the Flyddy core application. The information we obtain includes but is not limited to: - Freight contact information (such as name, postal code or email address, phone or fax number) (CCPA Category: 1798.140(o)(1)(A).) - Business contact information (such as job title, department, and organization name) (CCPA Category: 1798.140(o)(1)(I).) - Government-issued identification (such as a driver's license or identification required to process customs on your behalf) (CCPA Category: 1798.140(o)(1)(A).) - Country of origin information (the country/region from which you access the website) (CCPA Category: 1798.140(o)(1)(F).) - Financial information (such as financial account information used for payment, and/or information that may be contained in consumer reports) (CCPA Category: 1798.140(o)(1)(D).) - Contact information for colleagues, business partners, or others you wish us to contact (CCPA Category: 1798.140(o)(1)(A).) - Content you provide (such as photos, articles, and reviews) (CCPA Category: 1798.140(o)(1)(A).) - Mobile device unique identifiers (CCPA Category: 1798.140(o)(1)(F).) - Geolocation data (CCPA Category: 1798.140(o)(1)(G).) - Other information (such as language preferences) - Job applicant information: When you apply for a job with us or wish to take on other roles with us, we will collect information about you, which may include personal identity information (CCPA Category: 1798.140(o)(1)(A)), professional or employment-related information (CCPA Category: 1798.140(o)(1)(I)), and educational information (CCPA Category: 1798.140(o)(1)(J)). Please note: In the United States, we may use Plaid Technologies, Inc. ("Plaid") to collect your data from financial institutions to provide you with Flyddy Services. These services may include using Plaid to provide you with payment terms and/or our services when processing your payments. By using our services, you grant us and Plaid the right, power, and authority to obtain and transmit your personal and financial information from the relevant financial institutions on your behalf. You agree that Plaid may transfer, store, and process your personal and financial information according to Plaid's Privacy Policy (https://plaid.com/legal).
##Cookies Like many other websites, our website may use "Cookies" or "other technologies" (such as "pixel tags," "web beacons," "clear GIFs," email links, JavaScript, Google or Apple-assigned device IDs, or similar technologies) to collect information and support certain functions of our website. (CCPA Category: 1798.140(o)(1)(F).) Through Cookies and other technologies, we and third parties can obtain information about your visits to our website, including analyzing your visit patterns. While you are not required to accept Cookies when visiting our website, if your browser restricts our Cookies, you may not be able to use all the features of our website. We use this information to process your requests and to send you online and mobile advertisements, messages, and content that you are interested in from us and other directions. The information we collect from your web browser, Cookies, and other technologies does not identify you personally, but in some cases, we may associate this information with personally identifiable information. We explain the different types of Cookies that may be used on the website below.
Necessary Cookies
Necessary Cookies activate basic functions (such as page navigation and access to secure areas of the website) that make the website usable. Without these Cookies, the website will not function properly. Disabling these Cookies will result in the inability to use services and features.
Preference Cookies
Preference Cookies allow the website to remember information that changes the way the website operates or appears, such as your preferred language or the region you are in. Some preference Cookies are essential for navigating maps or videos on our website.
Cookie Category Purpose
Flyddy_domain Preference We store these Cookies to know whether you are logged in so that we can redirect you to the appropriate part of the website.
Stripe Preference We use Stripe to process your payments and invoices and securely store your payment information.
Session Cookies
These Cookies are temporarily stored during the browsing session and are deleted from your device when you close the browser. We use session Cookies to support website functionality and to understand how you use the website, i.e., which pages you visit, which links you use, and how long you stay on each page.
Statistical Cookies
Statistical Cookies help us collect information about how you use the website and enable us to improve its operation. These Cookies provide us with aggregated information that we use to monitor website performance, calculate page visit numbers, confirm technical errors, see how users arrive at the website, and measure the effectiveness of marketing (including email marketing). | Cookie | Category | Purpose | | ---------- | ---------- | ---------- | | Google Analytics | Statistical | Google Analytics helps us track which pages visitors overall visit in Flyddy. We use this technology to optimize our marketing plans, prioritize blog posts and other items, and help summarize articles. | | Heap | Statistical | Heap allows us to track how users use Flyddy, enabling us to improve the product and resolve customer support issues. | | Amplitude | Statistical | Amplitude allows us to track how users use Flyddy, enabling us to improve the product and resolve customer support issues. | | Visual Website Optimizer | Statistical | VWO allows us to test different changes we make to the website so that we can understand whether the changes we make are beneficial to the user experience. | | New Relic | Statistical | New Relic allows us to track how users use Flyddy, enabling us to improve the product and resolve customer support issues. | | Fullstory | Statistical | FullStory captures user session videos on Flyddy, enabling us to provide better customer support and inform product improvements. | | Delighted | Statistical | Delighted allows us to survey users, enabling us to obtain feedback and improve the user experience. Flyddy processes anonymous statistical information about website visits. This is done through a web analytics system. In addition, the following data is stored in the web analytics system through Cookies: - IP address - Technical characteristics, such as the browser you use (Chrome, Safari, Internet Explorer, or Firefox) and the resolution of your computer screen - The page from which you entered the Flyddy website - When you visit or use the Flyddy website and the duration of your visit or use - Whether you use the functions of the Flyddy website or the Flyddy application - Which pages you visit on the Flyddy website and which interfaces you are browsing in the Flyddy application.
Marketing Cookies
Marketing Cookies are used to display advertisements to users across different websites, such as Facebook, Linkedin, or general websites. The purpose is to display advertisements that are relevant and attractive to individual users and therefore more valuable to publishers and third-party advertisers. We do not display advertisements for any services other than our own.
Unclassified Cookies
Unclassified Cookies refer to Cookies that are being classified and individual Cookie providers.
Choices
When you provide contact information through one of our websites, we will offer you the choice to opt in or out of receiving certain communications from us in accordance with applicable law, and we typically provide "join" or "opt-out" options. Additionally, our electronic communications or promotional emails contain an "unsubscribe" link. You can use these options to tell us how you would like to receive information. When accepting the terms of use/app end-user license agreement for an app, you must opt-in to allow the app to collect data from your device for the app to function properly. You can clear your browser's Cookie cache at any time and choose to block targeted advertising. Please note that opting out will only block targeted advertising, so you may still see general advertisements (non-targeted advertisements) after you opt out. We may also obtain information from third parties and combine it with the information we collect through the Flyddy Services. If you create or log in to your online account through a third-party social media service or otherwise allow us to access information from that service, we may obtain certain information from that service. Our access to this information is consistent with the privacy statement and authorization procedures determined by the social media service. We protect data obtained from third parties in accordance with the practices described in this statement and any additional restrictions imposed by other data sources. Some browsers offer a "Do Not Track" ("DNT") option. Since there is no universal DNT industry standard or legal standard among industry groups, technology companies, or regulatory authorities, we do not respond to DNT signals. We continue to track the development of DNT browser technology and the implementation of standards.
Processing
By accessing or using the Flyddy Services or otherwise providing information to us, you agree to the processing and transmission of information in the United States and other countries and regions that may have different privacy laws from your country of residence.
Liability For Onward Transfer
As described in the "Information We Share" section, Flyddy remains responsible for the transfer of personal information to third parties on behalf of us under the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield. These changes are also subject to standard contractual clauses. These transfers are also subject to the standard contractual clauses issued by the European Commission. We comply with the legal requirements for the appropriate protection of personal information transferred to countries outside the EEA or Switzerland, including Directive 95/46/EC and (from May 25, 2018) the General Data Protection Regulation (GDPR).
Use Of Your Information
We may use the information we collect for limited purposes as described in this Privacy Statement and as permitted by applicable law. These limited purposes include providing you with the information, products, and services you request or fulfilling services for you, or situations where you have expressly consented to it. We may use the information we obtain about you for: - Providing you with information, products, and services you request; - Providing effective customer service (if you are a customer); - Providing shipping information such as location to our customers and carriers; - Providing you with a personalized experience when you use our website; - Contacting you with promotional information and other information we think may interest you (based on any privacy preferences you have indicated to us); - Contacting you with information and notifications related to your use of our products and services (including our website); - Inviting you to participate in surveys and provide us with feedback (based on any privacy preferences you have indicated to us); - Better understanding your needs and interests; - Publishing research and analysis on i) trade, trade patterns, and their consequences; ii) supply chain trends, supply chain patterns, and their consequences; iii) the economic impact related to them; iv) other issues generally related to the global transportation industry. - Improving our products and services and developing new products and services; - Improving our marketing and promotional efforts; - Improving the content, functionality, and availability of our website; - Evaluating your interest in employment and contacting you regarding potential job opportunities at Flyddy; - If you are a Flyddy employee, helping you perform your job functions and managing our workforce; - Enforcing the terms of use of our website; - Enhancing security; preventing fraud, claims, and other liabilities; managing corporate risk exposure; - Fulfilling our internal and external audit purposes; and - For any other purposes disclosed to you at the time of collection.
Information We Share
The information we share with third parties includes some or all of the personal information we collect (as described in this Privacy Statement), including the following CCPA categories of personal information: 1798.140(o)(1)(A), (D), (F), (G), and (I). We do not sell or otherwise disclose the personal information we collect about you, except as described in this policy or as disclosed to you at the time of data collection. We share information to fulfill the services you request. We may share the personal information we collect with our affiliates or in conjunction with approved law enforcement activities or regulatory investigations. Additionally, with the consent of the individual to whom the information relates, we may share personal information with other third parties.
Service Providers
If you perform services for us directly or indirectly and use the application we provide, we may collect information in order to provide information to our carriers and customers. We may also share your personal information with third-party vendors who represent us and perform tasks on our behalf. If these third-party vendors provide services on our behalf, they may only use your personal information related to such services and are obligated to protect your personal information in a manner that is consistent with our own policies and practices. On our website, you may have the opportunity to use social networking tools to post user-generated content on these sites. If you take this opportunity, please remember that others visiting the website can see the user-generated content you post, so you should not have any privacy expectations regarding these contents. In addition, you may choose to use certain features on our website that we operate in cooperation with other entities. These features include social networking and geolocation tools operated by third parties not affiliated with Flyddy. These third parties may use personal information according to their own privacy policies. On the websites that provide these features, the identity of the relevant third parties will be identified. If you use these features, we strongly recommend that you review the privacy policies of the third parties.
Legal Disclosure
We may also disclose information about you if we reasonably believe that disclosure is appropriate to comply with the law, court orders, or subpoenas. We may also disclose information about you to prevent or investigate possible criminal activity, such as fraud or identity theft; to protect the security of our website; to enforce or implement our website terms of use or other agreements; or to protect our rights or property, or the rights, property, or safety of our users or others. Unless prohibited by law or court order or the request is an emergency request, we will endeavor to provide notice to users about legal demands for their personal data when appropriate. When we believe that such requests are overly broad, vague, or lack proper authorization, we may challenge them.
Change Of Control
If we transfer ownership or operation of one of our websites to another organization, or if we merge with another organization, we also reserve the right to transfer your information to the successor organization. If such a transfer occurs, we will make reasonable efforts to guide the transferee in using the personal information you provided to us in accordance with this policy. After the sale or transfer, if you have any questions about the processing of that information, you can contact us to reach the entity to which your personal information was transferred. Security Flyddy takes security very seriously and has implemented administrative, physical, and technical measures to protect your information from unauthorized access, loss, misuse, disclosure, alteration, and destruction. If you wish to report a security issue or have questions about security, please email privacy@Flyddy.com.
Children's Policy
Flyddy Services are intended for individuals who are at least 18 years old. We do not intentionally collect personal data from individuals under the age of 18 ("children"). If we become aware that a child under 18 has provided us with personal data, we will take steps to deactivate that account and delete the personal data. If you become aware that a child under 18 has provided us with personal information, please contact us.
Promotions And Newsletters
Flyddy newsletters and marketing emails contain options to choose not to continue receiving emails. You can also choose not to receive specific promotional emails by sending an email. Flyddy will still send non-promotional communications, such as security alerts, product updates, or notifications related to our current business relationship.
California Residents
Under California law, California residents have certain rights relating to personal information. This Privacy Statement lists the categories of personal information that Flyddy collects and discloses for business purposes and identifies the corresponding personal information categories under the CCPA. Flyddy does not "sell" (as defined in the CCPA) personal information to third parties or provide personal information to third parties for direct marketing purposes. To exercise your rights under California law or any other rights you may have (see the "Your Privacy Rights" section of this Privacy Statement), please contact us.
Community Forums And Blogs
Our website features blogs or community forums that are publicly accessible. Please note that any information you provide in these areas may be read, collected, and used by others who access them.
Customer Reviews
In addition to other recognition, we also display personal reviews from satisfied customers on our website. If you agree, we will publish your review along with your name.
Your Privacy Rights
You have certain specific rights regarding the personal information we keep about you. You have the right to know what personal data we have collected from you, how we use that information, and how we communicate with you. - Information and access rights: You may request to view what personal data we process about you. We can inform you of how and why we process that data, unless restricted by law or we are unable to verify your identity. - Submission of information: You can choose not to submit information directly to us, but doing so may affect our ability to provide you with the products, services, and information you request and/or affect your use of the Flyddy Services. - Correction: You may request that we update or correct the personal data we hold about you. - Right to be forgotten/Deletion request: You may request the deletion of your personal data. We may require additional information from you to verify your identity and process your request according to the law. - Restriction: You may request that the processing of your personal data be restricted. - Restricting Cookies: You can choose not to assign a unique Cookie identifier to your computer to avoid aggregated and analyzed information collected on our website. Generally, if you do not wish to receive Cookies, you can set your browser to reject Cookies or to prompt you when a Cookie is placed on your computer. - Objection: You may withdraw your consent to the processing of your personal data. - Portability: You may request the transfer of your personal data.
EU-U.S. Privacy Shield And Swiss-U.S. Privacy Shield
For the services listed in the "Privacy Shield Scope" section below, Flyddy complies with the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield framework principles established by the U.S. Department of Commerce. These frameworks set forth the principles for the collection, use, and storage of personal data and reliance on the Privacy Shield for the transfer of personal data from the EU, the UK, and Switzerland (as applicable) to the United States. Flyddy has certified to the Department of Commerce that it adheres to the Privacy Shield principles for such data. If there is any conflict between the terms of this Statement and the Privacy Shield principles, the Privacy Shield principles shall prevail.
Privacy Shield Scope
With respect to personal data submitted to Flyddy under the Privacy Shield, Flyddy adheres to the principles of the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield frameworks.
Retention Of Personal Data
Flyddy retains the information needed to fulfill privacy requests, manage active accounts, resolve disputes, or enforce our agreements. We retain the personal data we process on behalf of our clients according to their instructions. For disaster recovery purposes, we may also retain copies of your information.
Links To Third-Party Websites
We may establish links on the Flyddy Services. When you click on a link to a third-party website from our website, your activity and use on the linked website are governed by the policies of that website, not by Flyddy's policies. We recommend that you review the privacy and user policies of these websites when you visit them.
Enforcement By The U.S. Federal Trade Commission
Flyddy's commitment under the Privacy Shield is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
